Terms & Conditions

HOW TO BOOK

Please Telephone or E-mail us

HOW EARLY SHOULD I BOOK

Its advisable to Book well in advance to avoid disappointment.

IS THERE A DELIVERY CHARGE

It depends on your Postcode Area Distance from us (See ‘Delivery’ at top of Page). Some Areas are Free. We try to keep Delivery Charges reasonable.

WHAT TIMES DO YOU DELIVERY

We try to give Everyone the times they would like. We go around in Geographical Areas to ease Delivery/Collection times.

HOW TO PAY

There is NO DEPOSIT in general (though certain Items like Ice -Cream, Chocolate Fountains etc there may be Deposit and final Balance Payment required).

Payment is ON DELIVERY by Cash or a Cheque made payment to ‘Golden Valley Inflatables’. (A Receipt is given).

Large Companies can pay by Bank Transfer.

We may change the Prices without notice. But what Price you are charged when it is Booked is honoured. You would not be charged a higher price.

HOW LONG DOES IT TAKE TO SET-UP READY FOR MY PARTY/EVENT

It depends on the Site Area and how many Inflatables/Items you have Booked. A single Bouncy-Castle usually takes 10-15 minutes approx as a guide.

We set-up and take it away for you

All Bouncy-Castles etc., are approximate sizes only.

WHAT POWER IS NEEDED

A 13 Amp Plug Socket for each Bouncy Castle unless advised different. We bring Cabling. Please note we go up to 50 Metres with Cabling only. 50 metres + or no access to a Power Supply we can hire you Generator(s). There is addtional cost for Generator(s) hire.

SITE AREA

We can site Bouncy Castles Outdoors or Indoors (Village Halls etc.,) Due to Ceiling height restrictions in Village Hallls some of our range of Bouncy-Castles may not fit inside them. (Please check with us)

Bouncy-Castles sited Outside we need a 3 feet gateway or more, clear passages/gangways, a flat cleared Grass Area (No overhanging Trees/Buildings/Linen Poles) and access to a Power Supply.

Our Larger Bouncy-Castles we need a access to a Large Gateway and may need to drive on Site.

ARE YOU INSURED

We have £5 million Public Liability Insurance.

CAN WE COLLECT INFLATABLES/ITEMS FROM YOU.

Due to Health/Safety and Insurance restrictions we now have to Deliver, Erect & Collect only.